Protecting your data, privacy and personal information is very important to Yourkeys trading under Zoopla Limited (“our”, “us” or “we”). This privacy notice sets out the basis on which any personal data about you will be processed and applies to (i) activities on or through our public Website www.yourkeys.com (the “Website”) (ii) our direct marketing activities and (iii) your use of our Yourkeys services part of Zoopla Ltd.
Please read this privacy notice policy carefully to understand the types of personal information we collect, how we use that information, the circumstances under which we will share it with third parties, and your rights in relation to the personal data we process.
We may provide further disclosures for some services, and these should be read in addition to this privacy notice.
Our services may contain links to external sites. We do not control these sites and encourage you to read their privacy notices.
For the purposes of UK data protection legislation, we are the data controller (i.e. the person that determines the purposes and manner in which your personal data are processed) is Zoopla Limited. Zoopla Ltd is a company incorporated and registered in England and Wales (company number 06074771) with its registered office at The Cooperage, 5 Copper Row, London SE1 2LH, United Kingdom. Zoopla Limited registration details with the Information Commissioners Office (ICO) is Z9972266.
Yourkeys is part of Houseful Limited, a division of ZPG Limited. Any reference to the ZPG within this privacy notice includes all or any of Yourkeys direct or indirect parent or subsidiary undertakings.
Questions, comments and requests regarding this privacy noticepolicy are welcome and should be addressed to dpo@zoopla.co.uk or via our postal address above. Please mark your letter: ‘Zoopla Ltd: Data Protection Officer’.
We use your personal information for purposes connected with serving you and operating our business.
Depending on your use of our services and the choices you make, we will use your personal information for the following high level purposes.
| Yourkeys service part of Zoopla limited | We use your personal information for purposes connected with serving you and operating our business. Depending on your use of our services and the choices you make, we will use your personal information for the following high level purposes. |
| Website | We use your personal information data to provide our services to you. To the extent we collect personal data via our Website, our main purpose is to better serve our customers and to improve the function of the Website. |
| Direct marketing | Where lawful you have consented we may also use your personal information to send you electronic marketing communications. We will provide an option to unsubscribe or opt-out of further communication or you may opt- out by contacting us at help@zoopla.co.uk. |
To use our services, you must share some of your personal data with us. We will only ever use your personal data where lawfully allowed to do so.
To use your data, we must have a valid reason (a “lawful basis”). Sometimes we ask for your consent (e.g., to use some cookies) and sometimes, where you would expect us to use your data, we do not need to ask.
We store this personal information for as long as it is needed. Some personal data may need to be retained to ensure we can comply with applicable laws and internal compliance procedures, including for example retaining your email address for marketing communication suppression if you have opted not to receive any further marketing.
Our reason for using your data is usually one of the following:
Contract
We must use your personal information to carry out a contract you are party to or take steps before you enter a contract.
Consent
You have given us or a party we act on behalf of, consent to use your personal information for a certain reason (you can revoke your consent at any time).
Legal obligations
We (or another ZPG company) must use your personal information to follow the laws or regulations to which we are subject.
Legitimate interests
We may have a legitimate interest in using your personal data. Usually this is to help us run, improve, promote, or protect our services and business.
Examples of these interests include: